Funding Innovation is looking for an individual to join our team as a Customer Relations Associate, working out of our Burlington, Ontario office.
We offer a competitive compensation package and a strong benefit package.
This job has the ability to earn $40,000-$45,000.
This job is expected to be performed in person at our offices during the training process, and we will consider a hybrid option after training is completed.

Customer Relations Associates are an integral part of our business. We are looking for candidates who can handle inbound/outbound calls with our successful bidders. Handling client inquiries from general to specific - and that may require looking for and providing information.
You will:

• Be responsible for outbound and inbound calls
• Contact the successful bidders of our artwork and complete the sale
• Take customer through the sales/delivery process
• Provide customer with information regarding – charity, artist name, artwork information etc.
• Responsible for customer follow up for a minimum of 3 calls and 1 Email per customer
• Data Entry of all incoming bid slips
• Payment processing

QUALIFICATIONS:

• Superior verbal and written communication skills.
• Well-developed interpersonal and organizational skills.
• Proficient computer/keyboarding skills are essential with experience using MS Office.
• Must be flexible and able to adapt to a dynamic environment.
• Reliability is critical and you must be able to work between Monday to Friday .
• Professional and positive behavior is a must.
• Ability to independently make decisions and handle complex inquiries.
• Experience in a customer service field is preferred.

We exist to make an impact on society and to empower & provide opportunities to our clients & communities in ways never previously imagined. We want teammates who live for this and who will exhibit our shared values. To learn more about Funding Innovation and the charities we support, visit our website at: https://fundinginnovation.ca/ and by watching our videos at https://vimeo.com/fundinginnovation

TO APPLY:
Please contact the Employment Specialist you are working with at Centre for Skills Development to express interest. 
OR
Non-registered applicants, please contact your nearest Centre for Skills Employment Services office to find out how to apply:
• Burlington: 905-333-3499 x 150
• Oakville: 905-333-3499 x 421
• Milton: 905-333-3499 x 459
• Mississauga: 905-333-3499 x 462 

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