Accessibility

Disclaimer

It is our aim to make content accessible to as wide a range of people as possible. This website has been redesigned in 2018 and updated in 2021 to enhance the user experience by making the website easy to navigate, using plain language wherever possible and supports use by people with moderately low vision allowing for adjustments in font size and contrast between text and background. This website allows for true accessibility and meets all AODA Information and Communication standards which are based on the Web Content Accessibility Guidelines (WCAG) 2.0/2.1 Level AA standard. Please note that user software/technology may impact accessibility to some website features.

About WCAG 2.0/2.1

In June 2018, the World Wide Web Consortium (W3C) announced a major update to its Web Content Accessibility Guidelines (WCAG), the world’s most widely accepted technical standard for digital accessibility. The new version, WCAG 2.1, expands the guidance provided in the previous iteration, WCAG 2.0, to include more coverage of mobile accessibility and provisions for people with low vision and cognitive and learning disabilities.

WCAG 2.0/2.1 are technical standards comprising twelve guidelines organized under 4 principles: perceivable, operable, understandable, and robust. For each guideline, there are testable success criteria at three levels: A, AA, and AAA. For a complete description of guidelines and success criteria visit: https://www.w3.org

If you have any difficulties, questions or suggestions regarding the accessibility of this site, please contact us.

Accessibility for Ontarians with Disabilities Act and Accessible Customer Service Policy

• Multi-Year Accessibility Plan, Updated June 2021
• AODA and Accessible Customer Service Policy