Appointment Booker

$17.20–$21.00 an hour - Part-time, Full-time

Full job description

Overview
We are seeking a motivated and detail-oriented Appointment Booker to join our dynamic team. The ideal candidate will play a crucial role in managing our scheduling needs, ensuring that appointments are booked efficiently and effectively. This position requires excellent communication skills and the ability to multitask in a fast-paced environment. If you are organized, proactive, and enjoy working with people, we want to hear from you!
Duties

• Manage incoming appointment requests via phone, email, and online platforms.
• Schedule appointments for clients while ensuring optimal use of available time slots.
• Confirm appointments and send reminders to clients to minimize no-shows.
• Maintain accurate records of all bookings and client interactions in our database.
• Address client inquiries and provide information about services offered.
• Collaborate with team members to ensure a smooth scheduling process.
• Follow up with clients post-appointment to gather feedback and enhance service quality.

Qualifications

• Strong verbal and written communication skills.
• Excellent organizational skills with attention to detail.
• Ability to manage multiple tasks simultaneously while maintaining a high level of accuracy.
• Proficiency in using scheduling software and other office applications.
• Previous experience in customer service or administrative roles is preferred but not required.
• A positive attitude and the ability to work well under pressure.
• Flexibility to adapt to changing schedules and priorities.

If you are ready to take on this exciting opportunity as an Appointment Booker, we encourage you to apply and become a valued member of our team!
Expected hours: 24 – 44 per week
Schedule:

• Monday to Friday
• On call
• Weekends as needed

Work Location: In person

TO APPLY:
Please contact the Employment Specialist you are working with at Centre for Skills Development to express interest. 
OR
Non-registered applicants, please contact your nearest Centre for Skills Employment Services office to find out how to apply:
• Burlington: 905-333-3499 x 150
• Oakville: 905-333-3499 x 421
• Milton: 905-333-3499 x 459
• Mississauga: 905-333-3499 x 462 

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