Tandet is looking for a daytime dispatcher out of Hamilton, ON. This is position is an “In-Office” position, Monday to Friday. This position is a daytime shift, work hours are flexible. Work on weekends and holidays are required as needed. Please be prepared to work a remote weekend on-call rotation.

As a dispatcher at Tandet you will be responsible for:

• Drivers
  • Effectively communicate instructions so that drivers are able to perform their duties in a safe and productive manner.
  • Listen to all driver concerns and act on them appropriately as they relate to:
    • Safety
    • Drivers ability to perform their duties effectively
    • Opportunities that would increase efficiency for both the Company and the customer
    • Dispatch drivers using a fair and consistent approach
• Equipment
  • Coordinate the daily assignment of company and contracted equipment to maximize equipment utilization.
  • Coordinate the servicing of equipment as required with the shop personnel.
  • Ensure trailer interior washes are completed on time.

• Order Management
  • Ensure all orders are recorded in the dispatch management system in an accurate and timely fashion.
  • Ensure notes and other activity items relating to orders are communicated to customer service reps.

• Customer Service
  • Ensure all customer requirements are met, and any changes or deviations are communicated immediately to the customer and other pertinent parties
  • Bring any service failures to the attention of the customer service department and your direct manager
• Safety and Regulatory
  • Ensure that the driver has can complete each load safely and within the Hours of Work regulations
  • Ensure that assigned equipment is properly licensed for the jurisdiction and the job requirements.
  • Ensure that customer payload requests match the legal carrying capacity of both the equipment and jurisdiction of travel.

SKILLS

• Sound knowledge of the transportation industry
• Experience in bulk commodities is desirable
• Excellent communication skills
• Self-motivated and able to work with minimal supervision
• Experience in computerized environment

 
Job Types: Full-time, Permanent
Salary: 55,000 – 70,000 per year
 
Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care
• Wellness program

 
Schedule:

• 8 hour shift
• Monday to Friday
• Day shift
• Overtime
• Weekends as needed
• On-call rotation

Ability to commute/relocate: Hamilton, L8H 2Y7
Experience:

• Dispatching: 1 year (preferred)

Work Location: In person

TO APPLY:

Please contact the Employment Specialist you are working with at Centre for Skills Development to express interest. 

OR

Non-registered applicants, please contact your nearest Centre for Skills Employment Services office to find out how to apply:

• Burlington: 905-333-3499 x 150
• Oakville: 905-333-3499 x 421
• Milton: 905-333-3499 x 459
• Mississauga: 905-333-3499 x 462 

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