Grateful Beyond Words! As I reflect on the past eight weeks of customer service training with Centre for Skills, I can’t help but feel immense gratitude for the incredible experience. Though the classes have ended and graduation is complete, I still feel deeply connected to the journey and the amazing people I met along the way. A huge thank you to Angela Spadafora for leading such an insightful and engaging program. From learning about Canadian work culture and ethics to…

read more

Fauzia S. A. Burlington, ON

I joined the Workplace Language Training Program to improve my communication skills and build confidence in a Canadian workplace setting. I learned how to handle customer inquiries, manage difficult situations. This program really helped me overcome my fear of speaking English and gave me the practical tools I need to succeed. One of the most memorable moments was the role-play exercises, which challenged me to apply what I learned in real-life scenarios. My future goal is to secure a customer…

read more

Mubarak Alhussien Burlington, ON

Workplace Language Training – Skilled Trades Exploration for Newcomers Through this course, I learned about the main content, operation methods, employment prospects, etc. of various skills trades projects. I also learned how to write resumes and cover letters, and established my own account on Linkedin, which laid the foundation for better employment in the future. A good foundation has given me great help. The three teachers, Jis, Angela, and Natalie, were very professional and friendly, and…

read more

Chengwei Yu Burlington, ON