Purpose: Coordinate guards, sites and shifts while maintaining accurate operational records.
Responsibilities:
- Create and update schedules
- Confirm guards for shifts
- Manage availability
- Handle call-offs
- Locate qualified replacements
- Communicate site/post information
- Monitor late arrivals and missed shifts
- Coordinate with supervisors
- Maintain employee/site records
- Assist with timesheet verification
- Document schedule changes
Preferred qualifications:
- scheduling/dispatch experience
- excellent organization
- strong telephone/email communication
- ability to handle multiple urgent issues simultaneously
- confidentiality, and strong computer skills
This position should eventually work heavily through the GUARDS CANADA CRM we’ve already built rather than separate spreadsheets.