Xiris Automation Inc. is a privately held well-established technology company located in Burlington Ontario. We manufacture “machines that can see” quality defects in manufactured goods and continuous processes for the metal fabrication industry. We pride ourselves on our financial stability, our international known brand name, our leading -edge technology and a long history of successfully implemented systems and satisfied customers worldwide.
This new position will appeal to individuals with a keen interest in new technologies in digital video cameras, machine-vision applications, and/or industrial automation. We welcome not only your software testing skills but other technical talents such as SolidWorks, ERP systems management, manufacturing Quality Control or machine-vision applications that could be applied in our dynamic workplace.
Your Challenge:
As our Software Test and Support Technician your primary role will be to apply your software testing skills to ensure customers receive quality software, which can be configured, installed and work effectively. As well you will have the opportunity to apply your broader technical know-how in assisting other departments.
Your key focus will be to:
- Review software requirements and create, execute and document automated and manual test plans.
- Work closely with the Software Development team to test new software updates and features before release.
- Test hardware and software configurations to ensure compatibility and performance.
- Manage software bug and known issues lists.
- Assist technical writers to ensure User Manuals and related documentation are up to date.
- Occasionally support customers remotely with troubleshooting
- Assemble and maintain testing hardware and systems
- Capture customer feedback, feature requests and test new software products with customers as needed.
- Configure and troubleshoot computer hardware and related Operating Systems such as Windows 10/11 as required.
Success in this Role requires:
- Completion of an Advanced Diploma or Degree in a technical discipline ideally combined with previous software testing, or technical support experience.
- Knowledge of software development and/or computer hardware maintenance would be ideal.
- Experience in other areas such as electronics, SolidWorks, or ERP systems administration could lead to additional opportunities for advancement.
- Knowledge of Linux would be an asset.
- Strong English oral and written communications
- Excellent organizational skills to work on several complex projects simultaneously.
- Full-time on-site position at our Burlington facility.