Tandet is looking for a daytime dispatcher out of Mississauga, ON. This is position is an “In-Office” position, Monday to Friday. This position is a daytime shift. Work on weekends and holidays are required as needed. Please be prepared to work a remote weekend on-call rotation.
As a dispatcher at Tandet you will be responsible for:
Drivers
- Effectively communicate instructions so that drivers are able to perform their duties in a safe and productive manner.
- Listen to all driver concerns and act on them appropriately as they relate to: Safety, Drivers ability to perform their duties effectively, opportunities that would increase efficiency for both the Company and the customer and dispatch drivers using a fair and consistent
approach
Equipment
- Coordinate the daily assignment of company and contracted equipment to maximize equipment utilization.
- Coordinate the servicing of equipment as required with the shop personnel.
- Ensure trailer interior washes are completed on time.
- Order Management
- Ensure all orders are recorded in the dispatch management system in an accurate and timely fashion.
- Ensure notes and other activity items relating to orders are communicated to customer service reps.
- Customer Service
- Ensure all customer requirements are met, and any changes or deviations are communicated immediately to the customer and other pertinent parties
- Bring any service failures to the attention of the customer service department and your direct manager
- Safety and Regulatory
- Ensure that the driver has can complete each load safely and within the Hours of Work regulations
- Ensure that assigned equipment is properly licensed for the jurisdiction and the job requirements.
- Ensure that customer payload requests match the legal carrying capacity of both the equipment and jurisdiction of travel.
SKILLS
- Sound knowledge of the transportation industry
- Experience in bulk commodities is desirable
- Excellent communication skills
- Self-motivated and able to work with minimal supervision
- Experience in computerized environment
Job Types: Full-time, Permanent
Salary: $55,000 – $60,000 per year
Benefits:
- Employee assistance program
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
Schedule:
- 8-hour shift
- Monday to Friday
- Day shift
- Overtime
- Weekends as needed
- On-call rotation
- Ability to commute/relocate: Mississauga, L5T 2R2
Work Location: In person
Job Type: Full-time
Ability to commute/relocate:
Mississauga, ON L5T 2R2: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you comfortable with an on-call shared schedule?
- Do you have knowledge of commercial hours of service regulations?
- Do you have knowledge of transportation of dangerous good?
Experience:
- Bulk Tank Dispatch: 2 years (preferred)
- Cross Border Dispatch: 1 year (required)
- Dispatching: 1 year (preferred)