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Canadian Comforts Home Services

Dispatch and Parts Coordinator

Company:
Canadian Comforts Home Services
Job:
Dispatch and Parts Coordinator
Location:
Brampton, ON
Remote:
In-person
Status:
Permanent , Full time
Posted:
May 13, 2025
Job ID:
YS122
Expires:
June 10, 2025

Job Summary: 

We are seeking a highly organized HVAC Technician Dispatch and Parts Coordinator to join our team. The HVAC Technician Dispatcher will be responsible for coordinating and scheduling service calls, ensuring timely dispatch of HVAC technicians, and maintaining clear communication with both technicians and clients. 

  • Duties:

    • Coordinate and schedule HVAC service calls 
    • Communicate with HVAC technicians to ensure timely dispatch and job completion 
    • Utilize service management systems to track job progress and technician availability 
    • Perform data entry tasks accurately and efficiently 
    • Analyze service data to optimize technician routes and schedules 
    • Provide excellent phone etiquette when communicating with clients and technicians 
    • Handle emergency service calls and adjust schedules as needed to accommodate urgent repairs 

    Experience: 

    • Previous experience in a dispatch role preferred 
    • Familiarity with phone systems and service management systems like Service Titan 
    • Ability to type efficiently and accurately 
    • Experience in the HVAC or related industry is beneficial 

The ideal candidate should possess strong analytical skills, proficiency in articulate and fluent ENGLISH, attention to detail, and the ability to work in a fast-paced environment. If you are looking to join a dynamic team and have a passion for HVAC services, we encourage you to apply for the HVAC Technician Dispatch and Parts Coordinator position. 
 

Expected hours: 20 – 44 per week 

Additional pay: Commission pay 

Schedule: Monday to Friday 

On call: Weekends as needed 

Experience: dispatching: 1 year (preferred) 

Work Location: In person, Brampton, ON

Wage: $17.20–$24.00 an hour - Part-time, Full-time