Store #: EC0007 ESS – TOR Lab Oper Dept-TOROPM
Position: Full-Time
Total Rewards: Benefits/Incentive Information
Pay Range: $56,756.80 – $70,946.00
Shift: Nights, Evenings
GENERAL FUNCTIONS
The Production Supervisor is responsible for the day-to-day activities to achieve the established metrics and standards for safety, quality, production, customer service, and people management. The Production Supervisor is responsible for developing high-performing teams, being a change agent and continuous improvement, driving results, inspecting, and building a best-in-class working environment. The scope of the role may vary based on various factors (e.g., span of control, volume, number of leads, and equipment and tools).
MAJOR DUTIES AND RESPONSIBILITIES
- Enforces safety and compliance policies and procedures.
- Reviews daily production and quality goals using reports, data, and discussions.
- Develops a daily plan to meet the metrics and key performance indicators.
- Allocates resources to meet production and quality goals, such as staffing assignments and schedules. This includes collaborating with other departments regarding staffing needs.
- Monitors daily production and quality by observing the production floor, supervising employee performance, and inspecting production and quality progress.
- Adjusts production and quality plans, as needed (e.g., revising schedules, reallocating employees to different areas, etc.) to ensure labor efficiency, production and quality goals are met.
- Conducts the daily people management responsibilities- interviewing, hiring, training employees, planning, assigning, directing work, appraising performance, rewarding and disciplining employee, addressing complaints and resolving problems.
- Addresses complaints and resolves basic employee issues (e.g., teamwork, non-policy violations, payroll and benefits questions).
- Ensures employees are following SOPs and policies (operational, attendance, conduct, etc.).
- Walks the floor to engage and check in with employees and observe production and quality progress.
- Communicates performance goals and expectations and continuously updates the production team on performance and policies/procedures.
- Builds and develops teams – talent development practices, performance management and succession planning.
- Fosters a positive work environment (e.g., teamwork, fairness, engagement) and ensures employees demonstrate the company’s values.
- Improves production and quality, such as performing root cause analysis and leading improvement projects.
- Partners with other Production Supervisors and departments to achieve the expected results and continuous improvements.
BASIC QUALIFICATIONS
- Bachelors degree in business or related field, or equivalate verifiable experience.
- 3+ years of experience with leading others.
- Demonstration of skills and abilities, such as the following:
- Focuses on results through goal setting, accountability, coaching
- Developing and engaging employees
- Leads as a change agent and continuously improves
- Resolves conflict in a timely and productive manner
- Solves problems by addressing root causes
- Makes effective decisions to solve problems
- Effectively manages time to meet the demands of the role
- Effectively communicates, both verbal and written
- Collaborates to achieve expected results
- Self-motivated with a high sense of urgency, resourcefulness, and adaptability.
- Basic computer skills and proficient with MS Office; ability to learn other systems (SAP).
- Experience in a high-volume environment with complex technical processes.
PREFERRED QUALIFICATIONS
- Bachelors degree in business or related field
- Lean Manufacturing or Six Sigma experience.