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Customer support / Order desk for a cutting tool distributor

Location:
Mississauga
Remote:
In-person
Status:
Permanent , Full time
Posted:
August 24, 2026
Job ID:
MA287
Expires:
September 24, 2026

PRINCIPLE DUTIES:

  • Responsible for order entry
  • Attend to customer inquiries
  • Work on price quotations
  • Work with outside sales rep to provide all aspects of customer service and support
  • Being proactive in responding to & following up on sales leads
  • Handling inbound sales related calls & email requests
  • Being comfortable in a (basic) computer and Internet environment

THE WORKING ENVIRONMENT WILL BE BASED UPON THE FOLLOWING CHARACTERISTICS:

  • Fast paced
  • High level of telephone and online sales activity
  • Spire Accounting is used extensively

QUALIFICATIONS AND SKILLS REQUIRED:

  • High energy
  • Proven successful sales record
  • Ability to adapt to constant changing situations, customer orders and deadlines
  • Exceptional Communication skills – both written and verbal
  • Basic accounting practices
  • Time management and problem solving skills
  • Strong organization skills and ability to multi-task
  • Computer proficiency (Outlook Express, Internet Explorer, Ms Word/Excel & ability to learn new software quickly)
  • Spire accounting knowledge would be appreciated
  • Knowledge of cutting tools or willingness to learn extensive product knowledge

WHAT WE HAVE TO OFFER:

  • Extremely fast growing industry
  • A strong, established, industry leading corporation
  • Exciting career growth potential
  • Enthusiastic work environment
  • Attractive base salary
  • Job Description—Customer Support- Admin Asst
  • Attend phone call, take enquiries
  • Prepare quotations, after obtaining cost and stock status from suppliers,
  • Place PO on suppliers, after inputting customer PO into BV,
  • Receiving items, delivered or Pick up from local suppliers
  • Prepare full docs for completing sale, some deliveries locally
  • Follow up of Account receivables and payables
  • Administrative and filling jobs

SKILLS NEEDED:

  • Willing to learn and grow with the company
  • Customer service sills
  • Administrative sills
  • Neat and clean outlook and projection
  • Analytical and problem solving
  • Technical ability
  • Computer literate- MS office, Spire CRM (easy to learn)
  • Some understanding of accounting
  • Time management skills

To apply, please contact your Employment Specialist;

Non-registered applicants, please contact your nearest Centre for Skills Employment Services office to find out how to apply: Mississauga: 289-208-7017