Job description:
Summary
Tandet is looking for a daytime dispatcher out of Hamilton, ON. This is position is an “In-Office” position, Monday to Friday. This position is a daytime shift. Work on weekends and holidays are required as needed. Please be prepared to work a remote weekend on-call rotation.
Drivers
- Effectively communicate instructions so that drivers are able to perform their duties in a safe and productive manner.
- Listen to all driver concerns and act on them appropriately as they relate to: Safety, Drivers ability to perform their duties effectively, opportunities that would increase efficiency for both the Company and the customer and dispatch drivers using a fair and consistent approach
Equipment
- Coordinate the daily assignment of company and contracted equipment to maximize equipment utilization.
- Coordinate the servicing of equipment as required with the shop personnel.
- Ensure trailer interior washes are completed on time.
Order Management
- Ensure all orders are recorded in the dispatch management system in an accurate and timely fashion.
- Ensure notes and other activity items relating to orders are communicated to customer service reps.
Customer Service
- Ensure all customer requirements are met, and any changes or deviations are communicated immediately to the customer and other pertinent parties.
- Bring any service failures to the attention of the customer service department and your direct manager.
Safety and Regulatory
- Ensure that the driver has can complete each load safely and within the Hours of Work regulations.
- Ensure that assigned equipment is properly licensed for the jurisdiction and the job requirements.
- Ensure that customer payload requests match the legal carrying capacity of both the equipment and jurisdiction of travel.
Skills:
- Sound knowledge of the transportation industry
- Experience in bulk commodities is desirable
- Excellent communication skills
- Self-motivated and able to work with minimal supervision
- Experience in computerized environment
‘Join us at the Tandet Group where your organizational talents drive our success. If you thrive in a fast-paced environment and are passionate about logistics, we want to hear from you—embark on your next career adventure with us today!’
Benefits:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care