Rate of Pay: $17.60-$18.00 per hour
Accountabilities/Duties:
- Effectively utilizes measuring instruments, commercial-grade or handheld mixer and pastry bag to frost cakes.
- Assemble, fill, and finish/decorate cakes, tarts, select pastry, and special-order bakery items.
- Build, ice, and decorate cakes and other bakery items following standard procedures to meet business demand. Complete production records according to standard procedures, adjusting production sheets to maintain sufficient product.
- Create special order cake designs based on customer preferences.
- Provide excellent customer service, addressing customers’ needs in a timely and effective manner, model suggestive selling techniques, answer phones and pages promptly and courteously.
- Maintain, or ensure maintenance of, a clean and sanitary working and shopping environment; maintain equipment in accordance with Whole Foods Market cleanliness and safety standards.
Skill Requirements:
- Efficient cake and pastry decorating skills, including intermediate piping techniques and the ability to create decorative flowers and borders.
- Understand color theory as it pertains to blending buttercream colors and coordinating complementing palettes. Ability to follow recipes, directions, and procedures; effective time management and organization skills.
- Advanced knife handling, tool, and equipment safety.
- Basic math skills for recipe conversions and modifications.
- Strong communication skills and willingness to work as part of a team.
- Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.