• Acting as the team’s “expert” in this area - staying up-to-date on current resources, local newcomer-serving agencies, trends and issues; 
• Acting as the “go-to” for newcomers seeking assistance with accessing the labour market and links to business contacts in their field of expertise - maintaining a higher than average percentage of newcomer clients on active caseload; 
• Working with clients from Enhanced Language Training and other Centre for Skills newcomer programs to provide insights on the labour market, and workplace preparation supports; 
• Working with the local employer community to promote the benefits of hiring newcomers and increasing workforce diversity, with a goal of marketing Centre for Skills clients to opportunities within your employer network; 
• Seeking out and participating in informal learning opportunities related to serving newcomers and sharing knowledge with the rest of the team; 
• Representing the team at newcomer focused events and at newcomer partnership meetings.

• Meet with referred clients and program support teams, Employment Specialists, Settlement Information Specialists, and ELT Instructor and/or other Centre for Skills team members to learn about client’s needs and career-related goals;
• Case conference with internal employment services and settlement teams as needed to assist clients in identifying and applying for appropriate employment opportunities, ensuring client needs are being met;
• Conduct internet-based research on career planning, job searching, and employment related topics to address client needs and personal professional knowledge;
• Develop on-the-job training opportunities depending on employer and individual needs – including volunteer placements, job trials, and both subsidized and unsubsidized work placements;
• Working as part of the overall team to develop placements with and without incentives across all Employment Service sites; meet or exceed monthly placement targets;
• Market and present career opportunities to job seekers that fit with their skills, abilities and employment goals;
• Visit workplaces prior to work placement start, to assess work environment to ensure health & safety and employment standards are maintained; as well as perform at least one (or more as needed) site monitor visit to assess progress on-the-job;
• Monitor individual’s long-term progress through conducting follow-up activities and offering job retention coaching as needed;
• Respond to issues that arise with clients by utilizing support services both internally and externally;
• Maintain comprehensive and up-to-date file documentation, as outlined in MTCU and IRCC funder guidelines and as per Centre for Skills requirements;
• Manage reporting expectations to submit accurate and timely reports to track activities, as well as ensure timeliness of case note entries;
• Contact local employers to discuss their hiring and employee training needs and offer support through the Employment Services (ES) and Canada-Ontario Job Grant (COJG) programs;
• Negotiate wage subsidies for job placements when relevant;
• Ensure employers meet eligibility and suitability requirements for various program models, and communicate those requirements to business;
• Assist companies to define, develop and refine their human resource requirements;
• Assist employers with filling out appropriate ES paperwork, as outlined in MTCU guidelines;
• Assist employers in creating on-the-job orientation and training plans to help new employee(s) adjust to the workplace and role;
• Provide coaching to employees and employers on Employment Standards and clarification on process to manage issues that arise under ES and OHSA;
• Maintain comprehensive and up-to-date employer records for ES and ESL & Immigrants Services in in-house databases and maintain up-to-date files, as outlined in MTCU and IRCC funder guidelines and as per Centre for Skills requirements;
• Assist the team with grassroots marketing and outreach efforts on an ongoing basis;
• Work in partnership with department Coordinators and teams to deliver and continuously improve Centre for Skills services, processes, and best practices;
• Represent the team at job fairs, networking events and partnership meeting tables;
• Assist the Coordinators and teams to plan and host special events, such as job fairs and employer panels;
• On a scheduled basis, provide back-up coverage for the Employment Services’ Resource Specialists and ESL & Immigrants Services located in Other job-related duties as assigned by Coordinator, Senior Coordinator and members of the Centre for Skills’ leadership team.

• Post-secondary degree or diploma    - Preferred - Career Development Practitioner diploma/certificate from an approved post-secondary institution; Suitable educational equivalents may be considered for individuals with 5+ years of highly related experience in a similar role within an employment services setting; Additional, relevant job development and/or job retention training would be an asset
• Knowledge of all Employment Ontario programs - Employment Services, Canada Ontario Job Grant (COJG), and Literacy and Basic Skills (Doorways) - and strong willingness and interest to learn more as required;
• History of taking a professional and cooperative teamwork approach, projecting a positive attitude and exemplifying Centre for Skills’ mission, vision and values;
• Proven ability to work in busy, outcomes-based model; accountable for independently reaching program targets;
• Proven ability to build and maintain long-term trust relationships with employers from various sectors;
• Strong comfort level with cold-calling, facilitating presentations, and conducting face-to-face and phone meetings with employers;
• Broad-based knowledge of current labour market trends and community services relating to employment, training, job retention, mental health, newcomers/ESL, etc.;
• Broad-based knowledge of workforce development options, grants and incentives available to Ontario-based employers;
• Proven ability to operate independently while demonstrating a high level of integrity and professionalism;
• Strong ability to maintain appropriate professional boundaries, ensure confidentiality and apply professional code of conduct consistently;
• Experience working with adults from culturally and socio-economically diverse backgrounds;
• Strong knowledge of job search techniques, career development, and issues relating to unemployment;
• Proven comfort level deescalating situations where clients or employers may be acting in a negative or inappropriate manner;
• Broad-based knowledge of Halton / Peel based community services with a strong willingness and interest in learning more on an ongoing basis;
• Self-starter who is results-oriented and self-motivated; takes initiative to ensure a high standard of service delivery with the ability to make use of downtime efficiently and productively;
• Strong attention to detail and ability to multi-task and meet deadlines in a fast-paced environment;
• Excellent analytical skills and problem-solving capabilities;
• Well-developed relationship-building skills with the ability to provide excellent internal customer service with a professional demeanor;
• Highly skilled and experienced using the MS Office suite (Excel, Word, Outlook), internet search engines, social media platforms and career-related software;
• Solid working knowledge of databases such as FileMaker Pro, EOIS-CaMS, CTS;
• Access to a reliable vehicle, possession of a valid driver’s license, and willingness to travel extensively throughout Halton and Peel regions as required;
• Available to work day, evening and/or holiday shifts on a rotating schedule as required

Brand Ambassador- Grocery Demo Team

Description

Are you seeking a flexible part time job that allows you to demonstrate your engaging personality? If so, Mosaic is currently hiring Brand Ambassadors to join our Launch! team and help us connect people through real and memorable experiences in major retail and grocery stores across Canada!

In this role you will be actively approaching consumers within a retail location and providing information on a wide range of products. From delicious new foods, to the latest in household products, you will be at the forefront of consumer experiences. Ultimately the goal of this role is to drive sales. You’ll be able to accomplish this through meaningful interactions which focus on demonstrating and sampling products in person.

Check out the this video to learn more: https://players.brightcove.net/pages/v1/index.html?accountId=866268761001&playerId=HkxO9ueuDl&videoId=5814781302001&autoplay=true

Schedule

• Training: (to be provided prior to your first day in field)
• Saturday & Sunday’s - most shifts are scheduled from 11am to 5pm
• Thursday & Friday availability is an asset – most shifts are scheduled from 1pm to 7pm

 You know you’re a fit for this role because you:

• Feel confident working independently
• Love to interact with customers (If you’re deeply shy, this may not be the job for you)
• Think you have what it takes to have an impact on consumers purchase decisions
• Are confident in your ability to meet sampling and sales targets
• Enjoy preparing, cooking and serving simple food items

 Qualifications:

• Ability to confidently intercept consumers and communicate with people while delivering key messaging
• Food services, customer service or sales experience
• Ability to stand for the length of your shift (approximately 6-7 hours)
• Ability to set up and disassemble your sampling booth (all items are stored on location) – lift up to 25 lbs
• Basic cooking skills – prepare and serve food/beverage products
• Ability to operate kitchen appliances – microwave, toaster oven, electric skillet, coffee maker etc…
• Access to a computer and internet in order to complete your nightly reporting
• Have a cell phone that is capable of texting and taking photos
• Access to a vehicle is an asset
• Food Safety/Alcohol Service certification is an asset

Do you see yourself as a Brand Ambassador? If so, we would like to bring you onto our team as soon as possible.

Why Mosaic?

Consistently voted one of the best places to work, Mosaic North America gives you the opportunity to work with the world’s most beloved brands that you know and use every day. Every employee is given the keys to charter new ground as they collectively live in the moment of building experiences together. We are a cast of diverse, yet like-minded individuals and we believe in taking risks, creating shared experiences not just for our clients, but for each other to guarantee we’re making the next chapter of everyone’s story the most memorable one yet.

To apply, please contact your Employment Specialist

Non-registered applicants, please contact your nearest Centre For Skills office location to schedule an appointment to register with an Employment Specialist.

·         Burlington: 905-333-3499 x140
·         Oakville: 905-845-1157 x101
·         Milton: 905-693-8458 x101
·         Mississauga: 905-855-6933 x101

• 1:00PM to 9:30PM
• 9:00PM to 5:30AM